The emergency room is often referred to as the “front door” to a hospital. Each year thousands of patients access hospitals and hospital systems as emergency room patients. At FollowER we partner with hospitals to improve upon the missed opportunity to build customer loyalty through processes designed to enhance the patient experience as evidenced through positive patient engagement surveys.
“It is often true that a patient’s first encounter with a hospital following an ER visit is when they receive their billing statement. At FollowER our vision is to create a platform where hospitals capture the missed opportunity to improve care and build customer loyalty through timely follow-up care and care coordination.”