At FollowER we know that there is much to be gained through the accumulation and review of the data that we will provide.  Our systems are specifically designed to not only validate patient demographic information, but also to provide timely data that will support your decision support efforts.  We have identified that there is much to be gained from the advanced technology that has been developed around revenue cycle intelligence tools. 


The ability to apply the technology and intelligence tools I have utilized in accounts receivable management to improve processes and care coordination is an exciting and rewarding opportunity for me professionally. I look forward to partnering with hospitals to improve care through our processes and the ability to provide our clients with timely data for decision support.
— Tommy Cooley, Jr.

Key elements of data and decision support will include timely communication and trending in the following areas:

  • Patient demographics validation
  • Financial assistance screening and Medicaid eligibility
  • Care coordination
  • Self pay coordination
  • Patient feedback
  • Identification of charity care accounts